TalentBuzz Podcast Summary with Guest Barbra Gago from Pando
Why Career Frameworks are Important
- Career frameworks address the common issue of lack of career progression, a key factor in employee engagement and retention.
- Companies often promise growth opportunities but lack clear paths, leading to employee uncertainty about their career trajectory.
- Effective career frameworks optimize employee development, impacting revenue and business outcomes.
Common Challenges in Career Progression
- Employees often leave companies to advance their careers, indicating a gap in internal growth opportunities.
- Traditional performance reviews, conducted annually, can delay or hinder employee progression.
- The tendency to promote high performers into management roles, regardless of their managerial skills, often leads to ineffective leadership.
Shifting Focus to Individual Contributor Paths
- The Peter Principle highlights the risk of promoting people to their level of incompetence, particularly into managerial roles.
- Modern career frameworks offer parallel paths, allowing employees to advance as individual contributors or managers.
- Companies should align pay scales for management and individual contributor roles to avoid undervaluing non-managerial paths.
Developing Career Frameworks
- Career frameworks should define levels and competencies specific to each role, providing clarity and direction for employee development.
- Barbra emphasizes focusing on leveling frameworks before compensation, considering the company's size and growth.
- Creating transparent, competency-based career frameworks encourages continuous employee development and progression.
Employee Lifetime Value (ELTV) and Career Frameworks
- ELTV represents the total value created by an employee over time, influenced by hiring costs, ramp-up time, and retention.
- Optimizing ELTV involves enhancing hiring practices, accelerating employee ramp-up, and creating clear paths for career progression.
- Companies are becoming more aware of ELTV but still struggle with effective measurement and performance tracking.
Getting Started with Career Frameworks
- Begin by establishing a leveling framework that reflects the company's strategic goals and growth plans.
- Introduce a basic rubric with a manageable number of competencies applicable across roles.
- Couple the introduction of career frameworks with initiatives to encourage constructive feedback anchored around competencies.
- Gradually evolve the framework to include real-time progression models and systems for tracking development.